Shop Certificates

Gold Class Certification

Overview: The Gold Class Certification is the highest level of recognition from the Inter-Industry Conference on Auto Collision Repair (I-CAR). It signifies that an auto body shop has achieved the highest standard of training and technical proficiency in collision repair.

Criteria for Gold Class Certification:

  1. Training Requirements:

    • At least one technician must be Gold Class trained, and all other technicians must meet specific training requirements.
    • The training includes advanced courses in repair techniques, technology, and safety.

  2. Technical Proficiency:

    • The shop demonstrates comprehensive knowledge in various repair techniques, including structural repair, refinish, and mechanical operations.

  3. Equipment and Facilities:

    • The shop must have up-to-date equipment and facilities that meet industry standards.

  4. Customer Service:

    • Emphasis is placed on providing high-quality customer service and clear communication throughout the repair process.

Benefits:

  • Enhanced Reputation: Being Gold Class certified enhances the shop’s credibility and attracts more customers.
  • Quality Assurance: Customers can trust that their vehicle will be repaired to the highest standards.
  • Competitive Edge: Differentiates the shop from competitors who do not hold this certification.

Assured Performance Certification

Overview: The Assured Performance Certification is a designation from Assured Performance Network that signifies a shop’s commitment to high-quality repair and customer satisfaction. It includes certification from various vehicle manufacturers and endorses adherence to specific repair standards.

Criteria for Assured Performance Certification:

  1. Manufacturer Certifications:

    • The shop must be certified by multiple vehicle manufacturers, proving that they meet the required standards for repair and parts.

  2. Facility Standards:

    • The shop’s facilities and equipment must align with the manufacturer’s specifications and industry best practices.

  3. Technician Qualifications:

    • Technicians must be trained and certified by the manufacturers for the specific makes and models they service.

  4. Customer Satisfaction:

    • The shop must demonstrate a high level of customer satisfaction through feedback and performance metrics.

Benefits:

  • Manufacturer Endorsement: Provides assurance that the shop meets the strict standards of vehicle manufacturers.
  • Repair Quality: Guarantees that repairs are performed using the correct procedures and parts.
  • Customer Trust: Builds trust with customers who value manufacturer-backed repairs and services.

Why Certifications Matter

Certifications such as Gold Class and Assured Performance are essential for ensuring that an auto body shop meets high industry standards. They provide assurance to customers that their vehicles will be repaired with expertise and precision. For All City Auto Body, holding these certifications signifies a commitment to excellence, advanced training, and adherence to the best practices in the auto repair industry.